Subscription Questions & Answers




Q: How can I change the address on my account? A. Changing your address can be done easily by clicking here . If you experience problems, you may contact us by mail at New Hampshire Magazine PO Box 1085 Bellmawr, NJ 08099 or call us at (603) 624-1442 x151. Q: How can I get in touch with Subscriber Services? A: You can call us at (603) 624-1442 or, send an email to circulation@nhmagazine.com. You can write to us at the following address: New Hampshire Magazine PO Box 1085 Bellmawr, NJ 08099 Q: I just ordered New Hampshire Magazine. When will I receive my first issue? A: It will take 6 - 8 weeks for service to begin. If more than 8 weeks have passed, please contact subscriber services at (603) 624-1442. Q: My issue of New Hampshire Magazine was defective. How can I request a new one? A: You can call us at (603) 624-1442 or, send an email to circulation@nhmagazine.com. You can write to us at the following address: New Hampshire Magazine PO Box 1085 Bellmawr, NJ 08099 Q: How can I make a payment on my account? A: You may mail a check with your invoice (please do not send cash) to New Hampshire Magazine PO Box 1085 Bellmawr, NJ 08099 or to pay by credit card, call (603) 624-1442. Q: How do I renew my subscription? A: To renew your subscription online, click here. We will contact you well in advance of your subscription expiration date by mail so that you will not miss any future issues of New Hampshire Magazine. If you feel that you have missed your renewal notices or have recently moved, be sure to change your address by clicking here. Or you may renew your subscription by mail New Hampshire Magazine PO Box 1085 Bellmawr, NJ 08099 or call (603) 624-1442. Renewal instructions must be received 4 weeks prior to subscription expiration to assure your magazine will be delivered without a break in service. Q: If I do not make a change of address, will the Post Office automatically forward my subscription? A: No, the post office does not automatically forward your subscription. You must file a request for an address change. Please click here to change your address. Q: How can I obtain a back issue of New Hampshire Magazine? A: To obtain a back issue of New Hampshire Magazine, contact Subscriber Services. They can be purchased, if available for $ 4.50, which includes shipping to all locations in the US. You can call us at (603) 624-1442 or, send an email to circulation@nhmagazine.com. You can write to us at the following address: New Hampshire Magazine 150 Dow Street Manchester, NH 03101 Q: I am interested in finding an article that ran in New Hampshire Magazine, but I do not know the issue. How can I find the article I am looking for? A: Our editorial staff can help you do the research. Reach them by telephone at (603) 624-1442. Q: I would like to submit a question/comment to Subscriber Services. How can I do this? A: Send an e-mail to circulation@nhmagazine.com. Q: What is your subscription refund policy? A: If you select "Bill Me" as your payment option, you will receive an invoice shortly after you receive your first issue of the magazine. If you prefer not to keep the subscription, simply write "Cancel" on the bill and return it in the envelope provided. If you have paid for your magazine subscription and wish to cancel, please contact our subscriber services department at (603) 624-1442. Refunds are prorated for the number of issues received. You can call us at (603) 624-1442. Or, send an email to circulation@nhmagazine.com. You can write to us at the following address: New Hampshire Magazine 150 Dow Street Manchester, NH 03101. Q: What do I do if I’ve received a bill, but I’ve already paid? A: If you received a bill after you paid for your subscription, your payment probably crossed in the mail. Please allow up to 6 weeks for your payment to post to your account. Q: What happens if I get a damaged issue? A: If you receive copies that have been damaged by postal delivery, please send an e-mail to circulation@nhmagazine.com or send a note Hampshire Magazine 150 Dow Street Manchester, NH 03101 or by call (603) 624-1442 x153. Q: What happens if I miss an issue? A: If you have seen New Hampshire Magazine on the newsstand and have not yet received your copy, it’s probably in the mail. Please allow until the 7th day of the current issue month before reporting a problem. (For example, if you have not received the May issue of New Hampshire Magazine, please wait until May 7 before contacting us.) If you have missed an issue, please send an e-mail to circulation@nhmagazine.com.
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